Returns and Refunds
We offer a buyer friendly return policy - here are the main details for you
Choice returns - (for those items that you decide not to keep).
Please send an email advising which items you wish to return anytime within 60 days of receipt and we will advise you of the address to return the item(s) to - which does vary according to the size and type.
For choice returns, postage will be paid by you and items should be unused.
Faulty items - whilst unlikely, this can of course happen. Please email with details and a photo - where appropriate - and we will arrange a refund or, in some cases, a replacement can be sent.
For faulty returns we will also refund the cost of first class return postage.
- Warranty -every product will have a 12 month warranty against defect. Some products will have longer warranties, these will be stated on the item page and/or with the product.
Please refer to our terms and conditions page for full details of our policies and your rights under the Consumer Contracts Regulations.